Specialist Engineering Firm’s Growth Through Strategic Partnerships

Situation

A 30-year specialist robotics producer faced a pivotal moment in its history as it sought to transition from an engineering-focused company to a commercially viable enterprise. With ambitious targets of $200M in sales for 2023 and 10 operational customers in 2022, the company needed to scale its core product, expand into new markets, and support the commercialization of a recently-launched line extension. However, the company faced challenges including limited commercial adoption, the need for greater product reliability, better application support, and improved integrations with 3rd-party solutions.


Project

JCY Advisors worked with the client to develop a comprehensive partnership program blueprint to accelerate market penetration and commercial success through strategic collaboration. Key elements of the plan included:

  • Design of a dedicated Partnerships organization spanning Commercial and Product functions

  • Strategic focus on three applications: Enterprise Asset Management, Digital Twins, and Radiation Detection

  • An accelerated, five-phased approach to solution development from Market Scan to Commercialization

  • Definition of three distinct partnership models: Strategic, Co-development, Resale/Co-sale, and Marketing

  • Prioritization of higher-value partnerships with systems integrators who influence enterprise transformation initiatives.


Results

The program design and structured implementation plan enabled partnership-led growth outcomes for the client:

  • Enhanced ability to reach enterprise customers through global systems integrators

  • Accelerated time-to-value for customers via targeted integrated solutions

  • Improved service coverage and responsiveness through partner networks

  • Reduced post-sale support burden through partner enablement

  • Creation of a framework for extending product functionality through pre-integrated capabilities

  • Establishment of a clear path to transition from "explorers" and "experimenters" to operational "operators" with larger deployments

  • Development of specific partner integration opportunities across payload, software, VARs, and solutions providers.

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Establishing Product Market Fit in Robotics